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Title: Topgrading |
| Author: Bradford D. Smart | |
| Publisher: Prentice Hall Press | |
| Categories: hiring, management | |
| Pages: 403 | |
| Overview: The question that every company has to face at some time is if they are hiring the right person. Bradford Smart’s Topgrading discusses the importance of this decision and introduces his methodology of “topgrading”. Smart believes that the success or failure of a company is dependent on that decision; on hiring the right person for the right job. His topgrading system is designed to help you recognize the outstand employees (the A players) from the mediocre ones (the C players). Topgrading also discusses how to keep those A players and how to transform the in-between employees (B players) into outstanding ones. Topgrading is a resource that every manager interested in results should read. |
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| Key Points | |
| Topgrading is about finding and keeping the right person for any given job. Smart maintains that using the resources to find and pay for the best (an A player) is worth the cost. He notes that half of all employment situations result in mis-hires, with the average cost of a mis-hire being twenty-four times the average salary cost. However, Smart’s Topgrading system results in a 90% employment success rate. Topgrading can also work for current employees and should be used to determine which employees should be promoted or fired, as well as which employees need coaching to reach their potential as A players. The following is the table of contents from Topgrading: | |
| 1. Topgrading: Every manager's #1 priority | |
2. Obstacles to top grading: How to overcome them |
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| 3. The astronomical costs of miss-hires: Company killers and company de-railers | |
| 4. Firing C players: is it immoral | |
| 5. Recruitment best practices: how to avoid mis-hires | |
| 6. Case studies: how to topgrade | |
| 7. Becoming a player: have your cake and eat it too | |
| 8. Fixing your weaknesses: the straightest path to success | |
| 9. Coaching 101: the CIDS model | |
| 10. Case studies: coaching to fix weaknesses | |
| 11. Your most powerful tool: The CIDS interviewing guide | |
| 12. Mastering CIDS interviewing: Advanced interviewing tactics | |
| 13. Avoiding legal problems: A "bulletproof" approach | |
Reviews |
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| "Topgrading is making us a stronger company
every day. Its tenants align perfectly with Gateway's unending commitment
to improving our ability to serve our customers needs." |
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| Other Recommendation | |
| Primal Leadership: Realizing the Power of Emotional Intelligence by Daniel Goleman, et al | |
| The Smart Interviewer by Bradford D. Smart | |
| Leading Quietly by Joseph L. Badaracco Jr. | |
| What Color Is Your Parachute? A Practical Manual for Job-Hunters & Career-Changers by Richard Nelson Bolles | |
| References | |
| - Amazon.com - Barnes and Noble |
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- Smart. Topgrading, 1999 |
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